Website Care Plans
Gain peace of mind with your website
You’re a business owner and your time is precious. Let someone else manage your website so you can focus on the tasks that are important to you.
Do you have the expertise to look after your own website?
When you’re running a business, you’ll discover as you advance, that there are many tasks which you didn’t sign up to do.
The maintenance of your website is typically one of those tasks that you didn’t sign up for, so you’re either reluctantly managing it yourself or even worse, not looking after it at all.
WordPress is a piece of software, just like the software on your computer or mobile device that you’re using to view this page. Software needs to stay updated as security fixes and improvements are released on a regular basis.
If you don’t update software, you run the risk of problems occurring. For a website, this can be quite serious as it can lead to the website being hacked, stolen data, and other exploits.
Do you have the experience to look after your website? Most business owners do not.
Your website investment requires continual updates, security checks, performance optimization, and troubleshooting to run efficiently for your business. We offer top quality hands-on support with a full support desk to take care of all your website needs.
Our monthly website support plans, called “Website Care Plans” offer you peace of mind that every month we will be on hand, rain or shine, to update your website, monitor its uptime and security, tweak its performance issues, and respond to requests from you and your team to edit, improve or fix unforeseen and timely issues.
Yes, I'd like you to protect my website!
Our monthly website support plans, called “Website Care Plans” offer you peace of mind that every month we will be on hand, rain or shine, to update your website, monitor its uptime and security, tweak its performance issues, and respond to requests from you and your team to edit, improve or fix unforeseen and timely issues
Here's what's included...
Website Support That Fits Your Needs
ATTENTION: These website care plans are for our current web design customers. If we did not build your website please consider our Care Plan Audit service.
Web Essentials
Website Care Plan-
Software Updates
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Off-site Backups
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Security & Malware Scans
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Database Optimization
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Uptime Monitoring
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Monthly Reports
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Monitor Broken Links
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Performance Scans
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Premium Plugins
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Email Support Ticket Desk
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DWP Client Dashboard
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Support Time -
30 Mins60 Mins
Web Pro
Website Care Plan-
Software Updates
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Off-site Backups
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Security & Malware Scans
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Database Optimization
-
Uptime Monitoring
-
Monthly Reports
-
Monitor Broken Links
-
Performance Scans
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Premium Plugins
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Email Support Ticket Desk
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DWP Client Dashboard
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Support Time -
60 Mins90 Mins -
Training Video Library
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FREE Malware Removal
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Growth Strategies Report
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Priority Support (<24 hours)
Web Elite
Website Care Plan-
Software Updates
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Off-site Backups
-
Security & Malware Scans
-
Database Optimization
-
Uptime Monitoring
-
Monthly Reports
-
Monitor Broken Links
-
Performance Scans
-
Premium Plugins
-
Email Support Ticket Desk
-
DWP Client Dashboard
-
Support Time -
90 Mins120 Mins -
Training Video Library
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eCommerce Updates & Support
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FREE Malware Removal
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Growth Strategies Report
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Priority Support (<12 hours)
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SEO Keyword Report
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Monthly Strategy/Consulting Call
Website Care Plans
Frequently Asked Questions
No, we don't – we believe that you should be in control of where your website is hosted. Our maintenance plan will work with any professional hosting company that you choose. Contact us for our recommended website hosting!
Nope! There are no setup costs and should you ever need to leave the plan, there are no cancellation fees. And the door is always open should you ever leave and decide to come back to the plan.
That's a No on this one. The retainer for hourly updates only covers the current month.
We’ll always try to get your updates done within 1 hour to save you some extra cost, but if you have a decent amount of updates that will require more hours, we’ll give you a quote based on our hourly rate.
We work pretty quick around here. We try to get to updates within 24-48 hours. As a monthly client, you always get top priority compared to clients who aren’t on the plan.
If you decide to decline our maintenance plan, there’s a lot that can go wrong. Here are the top reasons I recommend you make sure your website is maintained:
- Your site will not be optimized, which leads to poor performance, slow loading times and a gradual loss of Google SEO rankings.
- Your site’s tools, plugins, themes and WordPress itself will quickly go out of date, which is the #1 leading cause of website hacks. It’s incredibly important to keep ALL your website tools and plugins up-to-date.
- You’ll have no backups or restore points, so if the site gets hacked or breached, you could lose all your content, pages, and Google ranking.
- You won’t get a monthly report showing your site traffic, page views, etc.
- Most importantly, you won’t have us as your trusted webmaster to assist you with quick updates, tweaks, website issues, etc. Often, you’ll have to try getting a hold of your hosting company for any assistance. Good luck with that!
If your site should get compromised while you’re on the plan – we’ll take care of cleaning the site and getting everything squared away with Google at no extra cost to you. But rest easy; to date – we’ve had ZERO hacks or breaches with any sites on our maintenance plan.
We can take care of getting the site cleaned for an initial cleanup fee of $250, then we can immediately get your site on our monthly plan to make sure it remains clean and protected form hacks.
